Integrity initially earned ISO certification in 2014. It has proven to be a valuable way for us to document, strengthen, and improve our processes and better meet our customers’ needs. We were re-certified to the ISO 9001 standard in August of 2015. Our commitment to continuous improvement has never been stronger. As we move forward into next year, our goal is to plan and implement changes both large and small to help us better serve our customers and improve internal efficiencies.
In February of 2015 we hired a full time ISO Manager to help us remain committed to the ISO standard. Our mission has always been to utilize the standard in a way that makes us a stronger company. Creating this position has improved our ability to evaluate our business processes and apply the ISO standard in a way that benefits our company and our customers.
From organizing the shop floor to evaluating the effectiveness of procedures, we are always focused on moving forward. Our philosophy of evolution has helped us grow extensively in the last five years.
Up & Coming
We continue to monitor performance data and will soon be getting up to snuff on the newly released 2015 ISO standard. We are also preparing to begin another internal audit. Internal audits allow us to continuously evaluate our processes through critical problem solving, documentation, and accountability.
At IST, we believe we can always do better. The ISO process has helped us achieve excellent follow through with our numerous improvement initiatives. We love exceeding our customers’ expectations and look forward to making good things even better.